How many clients does a support coordinator have?
Some support coordinators in Australia manage just 15 clients. Others juggle up to 50. But why such a difference? And more importantly — how does it affect the quality of care you (or a loved one) actually receive? Let’s explore the client load of an NDIS support coordinator, what’s ideal, what’s realistic, and what signs to watch out for if things start slipping through the cracks. How many clients does a support coordinator typically have? The number of clients a support coordinator has can range from 15 to 50 active participants at any given time, depending on: The funding level of each client (i.e., hours of coordination required) The support category (general, psychosocial, or specialised) Whether they work independently or within an agency Experience and time in the role A newly registered support coordinator might begin with 10–15 clients, while seasoned coordinators — especially those in larger organisations — can handle upwards of 40. But numbers al...